Support Center

"Why does Mailtrack need to access my e-mails?"- The Permissions explained

Last Updated: Jan 20, 2017 12:56PM CET
MailTrack needs access to your Gmail/Google account for our various features and integration to work. This is why normally when you install our browser extension you receive a request asking you for permission to allow it to be able to do a number of things with your mail account.
But what are these permissions, and what do they mean?

Read and change your data on a number of websites- this permission and the big long list of websites mentioned will basically allow MailTrack to make changes to the data that appears in your MailTrack dashboard and to add the ✓✓ to sent mails in your Gmail account.

The inbox.google.com URL shown in the website list does not concern your actual inbox in Gmail as you might expect, but instead relates to Inbox for Gmail (we are planning on launching a version of MailTrack that is compatible with Inbox for Gmail in the near future, and the permissions request forms part of the preparation for this).
 
Display notifications- this permission allows MailTrack to notify in you real time using desktop notifications (pop-ups) that your mails have been opened.


In any case don’t worry, MailTrack only checks for the tracking pixel (which is embedded in the source code of the mail when you send it with MailTrack) in order to confirm the send/open and does not take into account the mail´s content, nor your contacts or mail account settings. This is partly due to technological limitations but mainly to do with the moral obligation we have towards our customers to respect their privacy.

Contact us



  • Contact us: support@mailtrack.io



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